Booking
How to make a booking
By Telephone
Ring 01524 241330 and our friendly staff will be pleased to reserve the holiday of your choice. The deposit can be paid by credit card – MasterCard/Visa/Delta/Maestro or a cheque can be sent within 7 days of booking. The confirmation of your booking will be posted to you.
In person at our booking office
Ingleton Industrial Estate, New Road, Ingleton, Via Carnforth, Lancs, LA6 3NU.
The deposit must be paid when booking and the confirmation of your booking will be given to you. Payments can be made by cash or cheque made payable to BIBBY’S OF INGLETON LTD or you can pay by MasterCard / Visa / Delta & Maestro.
The deposit is non-refundable
The final payment should be paid by the date stated on your booking confirmation form, if the balance is not paid on time we reserve the right to cancel your holiday and retain your deposit.
A REMINDER WILL ONLY BE SENT IF THE BALANCE IS NOT PAID BY THE DUE DATE. The cost of your holiday is not guaranteed against any increase resulting from government action, including an increase in VAT, additional bonding, devaluation of the pound sterling or increased fuel charges.
If you change your booking
If, after a confirmation of booking has been issued, you wish to change your holiday to another destination we will do our utmost to make the changes and you will be asked to pay an administration charge of £15.00 per booking, and any further costs we incur in making this alteration. (except for Jersey which is £25.00 or it could count as a cancellation, we would have to check with our agents, Modern Holidays). Holidays operated by Collette Worldwide, Success Tours and Modern Holidays will refer to their booking conditions. You should be aware that these costs could increase the closer to the departure date that changes are made, in particular once your balance becomes due. Please note, if you want to transfer to a different holiday you must cancel & transfer at the same time, you cannot cancel your booking and transfer the deposit at a later date. It is not possible to transfer any holidays to the following year or to subsequent brochures. If you wish to make a significant alteration after you have paid the balance (eg; change of departure date or destination) this will be treated as a cancellation and will be subject to our cancellation charges.
Changes by us
Sometimes it may be necessary at short notice to make changes to an itinerary or a hotel etc. If a hotel change is involved we will endeavour to offer you a similar standard hotel and keep you informed of any changes. Occasionally we may be forced to alter timings, routes, itineraries or hotels, if this is necessary than an inconvenience will be kept to a minimum.
Cancellation by you
If you cancel your holiday IT MUST BE CONFIRMED TO US IN WRITING. Your cancellation will take effect from the date when we receive your written confirmation of your cancellation. A reduction in room occupancy may increase the charges for any remaining passengers by the application of supplements for low occupancy of rooms.
CANCELLATION BY THE CLIENT
If the client cancels more than 56 days prior to departure:
THE DEPOSIT IS FORFEITED
And the following scale of charges appy:
56/43 days = 25% cancellation charge
42/29 days = 35% cancellation charge
28/15 days = 50% cancellation charge
14/07 days = 65% cancellation charge
Under 7 days = 100% cancellation charge
